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Brian
New Contributor
November 15, 2024
Solved

Import bug fix not mentioned in the Salesloft Chrome release notes

  • November 15, 2024
  • 0 replies
  • 247 views

I recently logged a support case because several coworkers were having trouble importing a Salesforce report into Salesloft. The import would get stuck on the 100% screen and wouldn’t finish. Salesloft support confirmed it was a bug that their engineering team was investigating.

I noticed that a new version of the Salesloft Chrome extension (v1.4.0) was released on 11/14/24, according to the release notes. I went ahead and updated the extension, but I didn’t see anything in the notes mentioning a fix for the import issue. Will the release notes be updated to reflect whether this bug was addressed?

Here’s the link for reference:
Salesloft Chrome Extension Release Notes

    Best answer by KurtLoescher

    Hello again ​@Brian , I’ve got an update on this bug.  It was not specific to the Chrome Extension and the team looking into it deployed a fix last night to the platform as a whole.  We have heard reports the import issue should now be resolved.  Please let me know if you have any other questions.

    Salesloft Employee
    KurtLoescher
    Salesloft Employee
    November 15, 2024

    Hello @Brian, I can confirm that this issue is still in development and was not part of the 1.4.0 release. I’ll check in with the team assigned to the issue and get an update on whether it will be in our upcoming 1.4.1 release.  

    Salesloft Employee
    KurtLoescherAnswer
    Salesloft Employee
    November 15, 2024

    Hello again ​@Brian , I’ve got an update on this bug.  It was not specific to the Chrome Extension and the team looking into it deployed a fix last night to the platform as a whole.  We have heard reports the import issue should now be resolved.  Please let me know if you have any other questions.

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