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silverolive
New Contributor
November 25, 2024
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Analytics

  • November 25, 2024
  • 0 replies
  • 193 views
  1. Is there a way to identify specific emails within a cadence where the BDR has personalized the content?
  2. Is it possible to determine which step in the cadence has been personalized the most?
  3. How does the snippets reporting work? e.g. if we want snippets to be factored as personalization, is there a way to show that usage by individual user?
    Best answer by SWaldman

    ​@silverolive 

    Sara here with the Customer Success team. These are great questions.

    1. Is there a way to identify specific emails within a cadence where the BDR has personalized the content? 
      1. Answer: Try navigating to Content Performance → Templates Tab → Edit Filters Based on Rep(s) and Date Range. There are few options from here. In the top box you can change the option in the dropdown to Avg. Personalization and if you scroll to the bottom you can adjust columns and “Display By”
    2. Is it possible to determine which step in the cadence has been personalized the most? 
      1. Answer: See response above
    3. How does the snippets reporting work? e.g. if we want snippets to be factored as personalization, is there a way to show that usage by individual user?
      1. Answer: We don’t currently have reporting for Snippets. You can see most used Snippets by going to Content → Snippets → For either Team/Person adjust Filters and Used Columns.

    This would be good product feedback if you’d like to add it. From Salesloft → settings → scroll down to Submit Feedback.

    SWaldman
    SWaldmanAnswer
    Regular Contributor
    November 27, 2024

    ​@silverolive 

    Sara here with the Customer Success team. These are great questions.

    1. Is there a way to identify specific emails within a cadence where the BDR has personalized the content? 
      1. Answer: Try navigating to Content Performance → Templates Tab → Edit Filters Based on Rep(s) and Date Range. There are few options from here. In the top box you can change the option in the dropdown to Avg. Personalization and if you scroll to the bottom you can adjust columns and “Display By”
    2. Is it possible to determine which step in the cadence has been personalized the most? 
      1. Answer: See response above
    3. How does the snippets reporting work? e.g. if we want snippets to be factored as personalization, is there a way to show that usage by individual user?
      1. Answer: We don’t currently have reporting for Snippets. You can see most used Snippets by going to Content → Snippets → For either Team/Person adjust Filters and Used Columns.

    This would be good product feedback if you’d like to add it. From Salesloft → settings → scroll down to Submit Feedback.

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