Skip to main content
Izzy Aguilar
Regular Contributor
May 11, 2025
Solved

Viewing One-Off Scheduled Emails

  • May 11, 2025
  • 0 replies
  • 361 views

Hello All - Is there a way to see a list of my one off scheduled emails?

This topic has been closed for replies.
Best answer by elijah

Hi ​@Izzy Aguilar— Thanks for circling back and sharing your findings!  You’re right: You can see what one-off emails you’ve scheduled to send out by:

  1. Going to the Actions Page > Executed Actions tab
  2. Filtering by Source = “One-Off”
  3. Sorting by the Date column

This view will allow you to see what emails you’ve scheduled to send, to whom, and the summary of the action (as it was written in the Action Compose Window prior to the time of the email being scheduled to send).  

Today, this view does not allow you to review the body of the scheduled email, to cancel the email from sending, or to reschedule the email to send at a different date.  That would constitute a feature request.  As it’s a common question we receive around schedule send emails, I’ll go ahead and submit that as a feature request to our product team so that they can consider it as a future enhancement opportunity.  

Izzy Aguilar
Regular Contributor
May 11, 2025

Figured it out. It’s in executed actions, filtered by sources (one off) and then sorted by date.

Izzy
elijah
Community Manager
elijahAnswer
Community Manager
May 13, 2025

Hi ​@Izzy Aguilar— Thanks for circling back and sharing your findings!  You’re right: You can see what one-off emails you’ve scheduled to send out by:

  1. Going to the Actions Page > Executed Actions tab
  2. Filtering by Source = “One-Off”
  3. Sorting by the Date column

This view will allow you to see what emails you’ve scheduled to send, to whom, and the summary of the action (as it was written in the Action Compose Window prior to the time of the email being scheduled to send).  

Today, this view does not allow you to review the body of the scheduled email, to cancel the email from sending, or to reschedule the email to send at a different date.  That would constitute a feature request.  As it’s a common question we receive around schedule send emails, I’ll go ahead and submit that as a feature request to our product team so that they can consider it as a future enhancement opportunity.  

Elijah Ezeji-Okoye, Community Manager, Clari
Izzy Aguilar
Regular Contributor
January 20, 2026

@elijah I sent out one off emails, it shows as executed but when I check my actual email (outlook) outbox, I don’t see it as sent. It is also not registered as a tracked activity on salesforce leading me to believe the email is not actually sent.

 

Any idea what is going on? or why groove says it is sent but is not.

Izzy