Skip to main content
New Member
July 30, 2024
Solved

Transcript

  • July 30, 2024
  • 0 replies
  • 953 views

Are there any examples or documentation for obtaining a transcript via API? I have only seen one line in the API documentation that mentions the transcript: 

To get transcript, deal live stage fetch call individually using call-details endpoint.

This topic has been closed for replies.
Best answer by Vinay Srinivas

@Ty_K For obtaining call-transcript or call-summary, we need a call-id and use the /call-details endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1call-details/get).
call-id can be taken either from the Copilot call review page address bar or from the result of the /calls endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1calls/get)

Vinay Srinivas
Salesloft Employee
Salesloft Employee
July 31, 2024

@Ty_K For obtaining call-transcript or call-summary, we need a call-id and use the /call-details endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1call-details/get).
call-id can be taken either from the Copilot call review page address bar or from the result of the /calls endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1calls/get)

Vinay Srinivas, Copilot SME