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Salesloft Employee
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Salesloft Employee
April 12, 2024

Request a CSM in the Clari Support Portal

  • April 12, 2024
  • 0 replies
  • 327 views

If you need help from Clari’s Customer Success team, you can make a request through the Clari Support Portal.* 

To request a CSM, simply choose the product and then ‘Request Clari CSM’ in the Issue Type drop down-menu. Fill out the rest of the details as you normally would for any support case. A member of our CS team will reach out to you via email.

Request a CSM to discuss your organization’s Revenue Objectives, system/process changes, change management, best practices, enablement, and other topics. 

For information on how to navigate the Support Portal, please refer to this article and overview video.

https://share.synthesia.io/3f01ac17-ec44-4f4e-b8ea-041570a11ee6

*You must be a Designated Support Contact to have access to the Support Portal.

      This topic has been closed for replies.
      Dara Yaneza
      New Member
      February 26, 2025

      How do I come a Designated Support Contact for our organization to have access to the Support Portal.?

       

      Kenna
      Community Manager
      Kenna
      Community Manager
      March 13, 2025

      Hello, ​@Dara Yaneza! Your organization can either submit a support case or reach out to your CSM to request updates to your Designated Support Contacts.

      Kenna Valdez, Manager, Customer Community, Clari
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