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Matt Sousae
Regular Contributor
October 13, 2023

Email open tracking

  • October 13, 2023
  • 0 replies
  • 116 views

Hi - we switched from Outreach to Clari auto-capture.  We have been getting consistent feedback that reps are missing the toolbar functionality that highlights when prospects open, click, and engage with their emails.  

 

Cirrus, SFDC, etc offer this functionality as well.  Would love a Clari extension that enables this.  Crucial to remain competitive in the activity tracking space. 

    This topic has been closed for replies.
    Kenna
    Community Manager
    Kenna
    Community Manager
    October 13, 2023

    Hey, Matt! Thank you for submitting this idea. I have very good news related to this suggestion — Clari has acquired Groove! Check out the announcement here.

     

    Clari actually made the switch from Outreach to Groove a little over a year and a half ago. Check out what Kyle Coleman has to say about our experience here.

     

    Finally, we recently hosted a Clari Live virtual event, which included a demo of the integrations available today, how to take actionable insights at the right time to keep deals moving forward and accelerate your sales cycle, and our vision for closing the loop between insight and action. Watch it here.

    Kenna Valdez, Manager, Customer Community, Clari
    shaldorsen
    Salesloft Employee
    shaldorsen
    Salesloft Employee
    October 13, 2023

    Hi Matt! Let’s definitely discuss on a future call.

    Matt SousaeAuthor
    Regular Contributor
    October 13, 2023
    1. is this functionality offered via Groove?
    2. can we incorporate using auto-capture or separate deployments?

     

    Let’s chat -- OK waiting for product integration given the recent acquisition but they should definitely be a single product offering for tracking activities / emails / engagement.

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