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Briana Ogle
New Contributor
July 8, 2025
Question

Can't access anything in Clari University

  • July 8, 2025
  • 0 replies
  • 322 views

I’m logged into Clari but I can’t find/access any trainings in University. I’m looking for admin training - if I go to course catalog it says “there’s nothing here.” If I try to visit the first link on the Clari admin training path (fundamentals) it takes me to a page that says I don’t have access. My team members are having the same problem.

    This topic has been closed for replies.
    elijah
    Community Manager
    elijah
    Community Manager
    July 8, 2025

    Hi ​@Briana Ogle— Thanks for reaching out!  I’m sorry to hear you’re encountering this error.  I’m tagging in our University admin ​@alliehall to take a look at your account for you.  We’ll be back in touch as soon as we have any updates to share.  

    Elijah Ezeji-Okoye, Community Manager, Clari
    elijah
    Community Manager
    elijah
    Community Manager
    July 8, 2025

    Hi ​@Briana Ogle— Thanks for your patience here.  My teammate has adjusted your permissions in the University, as well as those of all other users with the same email domain as you.  You should all now have full access to the University and its course listings.  Can you please take a look and let us know whether you run into any trouble? 

    Thanks! 

    Elijah Ezeji-Okoye, Community Manager, Clari
      Briana OgleAuthor
      New Contributor
      July 9, 2025

      I’m in now. Thank you!

        elijah
        Community Manager
        elijah
        Community Manager
        July 9, 2025

        That’s great to hear, ​@Briana Ogle!  Thanks for the update.  I hope you enjoy the University.  😊

        Elijah Ezeji-Okoye, Community Manager, Clari
        Daniel Foulkes Leon
        New Member
        August 26, 2025

        Hi ​@elijah, I’m running into the same issue here. No admin course available in my portal.  FYI  ​@alliehall 

        alliehall
        Community Manager
        alliehall
        Community Manager
        August 26, 2025

        ​@Daniel Foulkes Leon 

        Good morning. I don't see where you ever activated your ClariU account. I went ahead and reset it, and you should receive an email shortly with a link to log in. If you have any trouble logging in once you get the new invite, feel free to reach out!

        Allie

        Allie | Clari University Admin
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