Announcements

As our Clari Community grows, we’re always looking for ways to improve your experience and make content more easily accessible.  On 05 August 2025, we’re taking a step toward a more open Community experience that should greatly help with finding relevant content.   🔍 What’s changing? Starting 05 August 2025, most content in the community will be visible without requiring a login. This means:You can search and browse Community posts without needing an account. Shared links to community posts will open directly — no login wall. It’s faster and easier to find answers and explore resources. For the most up-to-date information on community norms and expectations (in light of these changes), please review our Community Guidelines.  🔒 What’s staying gated? The following areas will still require a login (and, in some cases, you must also be a customer):Ideas (customers only)   Events (some events are open to all; you can see the events you can register for on the Events page!)   Replay Hub (

To the 154+ of you who joined our community last month, WELCOME: ​​@Mike Pastore, ​@Kelsey Duarte, ​@Miles Chamberlain, ​@tdbharadwaj, ​@Rohit Shrivastava, ​@Giulia Tasca, ​@Isabela Garcia, ​@LauraMartz, ​@Tom Pepitone, ​@supriya, ​@Dharris, ​@blake.powers, ​@Chris Hannum, ​@Milad Saleh, ​@Edward Carr, ​@chrisglenwilson, ​@James Hillson, ​@Sarah Gregory, ​@Lawrence Chee, ​@Garry Jules Melendo, ​@Anna Kalan ​@Kirstine Møller Pedersen, ​@Will Harris, ​@Kaoru Kominami, ​@Shantanu Kumar, ​@Maria Salas - Alliances, ​@Anete Michelassi, ​@bschick7992, ​@megan.goerz, ​@csmk22, ​@Adrian Filip, ​@Rob Hyson, ​@Lina Peart, ​@khickey, ​@Clari SVC Account, ​@sanderson, ​@Alice Pintori, ​@Lorena Paolini, ​@Jency Sharp, ​@Emelie Bauer, ​@Emily Haas, ​@santosrb, ​@matt.dudas, ​@Kayla.kenan, ​@Briana Ogle, ​@natecronk, ​@Trisha O'Shea, ​@Heather Evans, ​@LaurelRoenbrook, ​@Luzmarie Guadalupe, ​@IT Admin, ​@sanjoosingh, ​@stonari, ​@Mark Sands, ​@Dalma Felix, ​@Jared Herron, ​@Vidya Sridhar, ​@Kevin Dieg

Overview: durhamlane helps B2B companies hit revenue goals faster with proactive outbound strategies. To keep clients happy and scale effectively, they needed a top-notch Revenue Orchestration Platform. Salesloft was the answer!The Challenge: As an outsourced SDR provider managing 30-40 clients, durhamlane faced unique hurdles:📉 Scalability Issues: Hard to implement best practices across many clients. 👁️ Limited Visibility: Lacked deep insights into messaging and coaching opportunities. 🖱️ Click Friction: SDRs juggled too many tools (CRM, LinkedIn, websites) during prospecting. The Salesloft Impact: Your Playbook for Peak SDR PerformanceDurhamlane's strategic move to Salesloft didn't just solve problems; it unlocked powerful new ways of working. Here are the key takeaways and actionable strategies from their success that you can integrate into your own sales operations:1. Utilize Conversation Intelligence (CI) 🗣️💡Durhamlane used CI to zero in on what really matters in sales calls.

Hey Champions 👋🏼Happy July! We hope you’re having an incredible summer and taking time with your loved ones outside ...with your SPF of course! ☀️Here’s your monthly round up in the Champions hub from how to set up a few of our newest agents to Saleslove On Tour to product release notes and more. In case you missed it…🤖 Getting Started with Account AgentsSalesloft’s account research agent and buyer identification agent handle time-consuming account research and lead generation so you can focus on connecting and closing. Click the link above to learn more about optimal setup and best practices for scaling revenue growth! You can find the Getting Stated with Account Agents spotlight on the homepage of the hub!  📚 Sideline Strategy of the WeekYour weekly quick tips on how to level-up your game within Salesloft! Simplifying the booking process with calendar availability  Automating the busy work with Conversation Summaries and Key Moments  Using the Account Research Agent for high qual

Access the three newest and most innovative integrations with Clari.Crossbeam — Surface the Crossbeam Partner landscape to sellers and account managers to increase ACV, Win Rates and New Revenue Retention. Unlock partner ecosystem data in the account grid by connecting Crossbeam to your CRM.Gainsight — Level up your retention and expansion strategy. By connecting Gainsight to your CRM, you can see customer success and account health data in the activity detail pane and optionally, the opportunity and account grid.Momentum — Bring Clari insights directly to your team in Slack by leveraging a flexible Momentum recipe. Push alerts and notifications real-time or on a schedule. When your opportunities undergo a meaningful change, receive a Slack notification with the resulting CRM Score.

To the 95+ of you who joined our community last month, WELCOME: ​@Michael Stokes, @Vikram Kale, ​@Christina Ziesmer, ​@Melissa Stadley, ​@Samantha Beckwith, ​@Brian Putman, ​@katmparker, ​@Vasko Karaminovski, ​@Peter Wolfman_Eptura, ​@Balaji Narayanan, ​@James McMurtrey, ​@Sarah Rappa, ​@Emilio Fabiano, ​@Chris Owen, ​@Sudhanshu Kumar, ​@Brian Scorer, ​@Mirco Stern, ​@chrnjit, ​@Liat Erez, ​@Martha Pineda, ​@Vedran Miljan, ​@Carli Pavlik, ​@Michele Greene, ​@cheryle.gehrlich, ​@Leslie Benson, ​@Maiya Vann, ​@kmiller, ​@Abigail.kane, ​@hgsivec, ​@Willie MeonoMyrie, ​@Billy Lewis, ​@Nicolae Arhip, ​@Mohamed Salamah, ​@Aslam Bawany, ​@Connor Polcari, ​@Jeff Page, ​@Paul Chapman, ​@Rohan Donovan, ​@quinnmakins, ​@Claire Hordle, ​@jencawsey, ​@eshantgour, ​@Abdul Raqeeb Mohammed, ​@Kim Lunte, ​@rachelzamoraML, ​@jessicac, ​@Courtney.McGann, ​@Sue Clarkson, ​@Sanjay Sathyamurthy, ​@Megan OConnor, ​@Anthony Gentile, ​@businesssystemscamunda, ​@victorstandarduser, ​@Kadimisetty Hima Sai Prasan

We’re excited to announce that an all new AI Chat Agent is coming to the Clari Support experience in August, with a preview launching July 8, 2025 in the Clari Support Portal and Knowledge Base.This preview is open to all users. Ask the AI Agent questions to quickly surface helpful resources, product guidance, and troubleshooting tips.Designated Support Contacts, you'll also be able to submit a support case directly from the chat if and when your organization needs assistance from our technical support team.This is just the beginning: our AI Agent will eventually expand across the Clari Community, Clari University, and even into our products to streamline your support and learning experience.We can’t wait to hear what you think. Watch for the AI Chat icon starting July 8, 2025! 

To the 110+ of you who joined our community last month, WELCOME: ​@Bennett Han ​@Lauren Cottone ​@Josh Wilson ​@Petr Ott ​@Mike Hare ​@Cooper Passmore ​@Rachel Horsey ​@mgrazynska ​@matthias.kelle ​@kflake ​@Joshua Gourgues ​@Neta ​@Oliver Summers ​@Jessica Rogers ​@David Zwerin ​@Danielle Clewett-Dang ​@Kriti Rajesh Chhaparwal ​@Sandra Fox ​@Sarah Mannion ​@Jesse Arthur ​@Krishna Bykadi ​@Courtney Wei ​@Kushala R ​@BenCitron ​@Graham Fulcher (AE1) ​@Daniela Pinilla Angel ​@Katharine Pullen ​@Amandine Jauffrit ​@Drew Wynia ​@Torao Meno ​@Marla Biles ​@Jason Johnson ​@Clari Sync ​@Erika Galli ​@Ankur Singh ​@Jason Roof ​@amu ​@Semra Roth ​@Olaide Ann Isijola ​@Guido Strangfeld ​@Ivor Jenkins ​@Lisa Radley ​@Joe Habib ​@Anthony Gaspardi ​@jayavery ​@Ali Romac ​@Lina Cepeda ​@Joel Ang ​@Andrii Tsybulnik ​@Mike Wagner ​@Neil Bayona ​@Austin TenBerge ​@John Lineberger ​@Mathias Schnabel ​@Erik Thorne ​@Zachary Horowitz ​@Jeremy Souza ​@Ricardo TORRIJOS ​@Marie Kagay ​@jess.brick ​@Dana Schm

Outbound just got an upgrade. Groove now integrates directly with Nooks, combining powerful sales engagement with AI-powered dialing—so reps can move faster, connect more, and keep every step in sync. This integration is built for outbound teams that manage their sales engagement with Groove and rely on Nooks to scale their call volume. Reps can now execute Groove call Actions directly within Nooks, with every step automatically syncing to Groove and Salesforce—no manual logging, no missed steps.  Here’s what you can do with Groove + Nooks: ✅ Run Groove Flows and Actions inside NooksWork through up to 1,500 Groove call Actions at once—without switching tabs or losing momentum. ✅ Use AI-powered parallel dialing to boost connect ratesDial multiple numbers at once and reach up to 5x more prospects. Nooks handles skips, voicemails, and dial trees—so reps stay in the zone. ✅ Auto-log every call to Groove and SalesforceCalls, notes, and outcomes are recorded in real time across both platform

Hey Champions! April showers bring May flowers… and by flowers I mean AI Agents that automate the busy work and elevate the human work to ignite your revenue team!  Here’s the latest and greatest happening in the Champions Hub including our newest releases, how-to videos, best practices and members! 👀 In case you missed it… Things We Love about AgentsIn honor of Salesloft’s product launch: Agents to Ignite Your Revenue Team, we’re featuring Things We Love about Agents in the community, and it’s packed with everything you need to know from an overview video, an agent walkthrough tour, how-to videos to help you master using agents, upcoming agent-focused webinars, and direct customer quotes! You can find the Things We Love spotlight on the homepage of the hub!  Sideline Strategy of the Week Get ~5-minute quick tips from experts on how to level-up within Salesloft!Using the AI Scorecard to improve rep performance  Giving reps time back in their day with the Account Research Agent  Sharin

Hey Champions! 👋🏼Leading a revenue team in today's world is no walk in the park, right? We're all feeling the pressure to hit those growth targets while keeping up with ever-increasing customer expectations. And let's be honest, AI feels like it should be the magic bullet.Did you know that according to Gartner, sellers using AI are 3.7x more likely to meet quota? That's huge! But implementing this tech can feel like uncharted territory. 👀What if there was a catalyst to truly ignite your revenue engine, giving your team that unfair advantage we all crave?Well, get ready! Salesloft's spring launch is introducing a powerful new force: AI-powered agents designed to inject strategic intelligence into every stage of the buying cycle. Imagine:Prospecting agents that handle those time-consuming manual tasks, freeing up your reps to focus on what they do best – building relationships and closing deals. Account agents that provide instant answers and prioritize high-potential accounts, ensuri

The latest in our AI Agents at Your Service series: Account Prioritization in Rhythm.While juggling multiple deals, it can be difficult to prioritize your day.With the new Account Prioritization agent from Salesloft, you'll know which accounts are the most likely to close, so you can focus your day on the tasks that are most likely to drive revenue.  Want to learn more and see what’s coming next? Join our Spring Product Launch Webinar on May 13th! Thanks for watching!

We're back with another episode in the AI Agents at Your Service series. This time, we're introducing: Conversation Summaries and Action Items.You no longer have to ask anyone to take meeting notes, or scramble yourself to multi-task during a call. Now, you can give your undivided attention in every call without having to worry about important meeting details or follow-up information.With the latest Conversation Summaries from Salesloft, you'll get accurate and detailed notes from every call with action items included! Want to learn more and see what’s coming next? Join our Spring Product Launch Webinar on May 13th! Thanks for watching

Up next in our series, AI Agents at your Service, we’re sharing Salesloft's Chat Agent.With our new Chat Agent, your website visitors will have a personalized experience with an intelligent chat agent that can answer their questions, or connect them to a member of your sales team.You asked for better lead qualification and routing, and it's here.  Want to learn more and see what’s coming next? Join our Spring Product Launch Webinar on May 13th! Like this post if you’re excited about your site visitors having a personalized experience! 

To the 170+ of you who joined our community last month, WELCOME: ​@Navin Madhavan ​@Tonya Barnes ​@Roisin Corrigan ​@Ivan Avramović ​@Andy Carlson ​@bernarda.miranda ​@Gino Ciarroni ​@Alex Crisman ​@Joe Martin ​@Matt Jacobson ​@jbreeden ​@michael_ricci ​@Bart Richards ​@jenleyba ​@Somer Hilo ​@Jason Lee ​@Justin Brown ​@Tracy Moffatt ​@Ramadevi Maggesh ​@Florian Lenz ​@Belen Conteri ​@Fèlix Gubert Sardà ​@thiagotho ​@Pariksheet Devulapalli ​@Ankit Ghai ​@Greg Hauenstein ​@tackerman ​@Juliana ​@Veronika Mišunová ​@Casey Youso ​@Minda Smith ​@Steve Carollo ​@Andy House ​@Alexis Alex ​@Jerad Lally ​@Emerson Hughes ​@James Kenler ​@Rishi Amar ​@Bertrand Michel ​@Raghav Arora ​@Felix Bergauer ​@chris.rodgers ​@Catherine Bennett ​@Anders Nørregaard ​@Chad Ray ​@Drew MacGloan ​@lauraells ​@Brian McCrary ​@jrosenberg ​@Kirk Fulton ​@Bastiaan ​@Ajitkumar Singarigowda ​@Alvaro Fernandez ​@Amr Alashaal ​@Jin Yeom ​@Aaron Moore ​@Maaz Azhar ​@Dustin Boyd ​@Kenneth Tiemroth ​@Mark Landwer ​@John Ko

Next up in our AI Agents at Your Service series: meet the Email Personalization Agent.Staying connected with buyers takes time, thought, and a personal touch — and now, we’re making it effortless.Our Email Personalization Agent crafts unique, account-specific emails for you, using the account brief to create messages that feel personal, not canned.You asked for mass personalization at scale, and it's here.  Want to learn more and see what’s coming next? Join our Spring Product Launch Webinar on May 13th! Like this post if you’re excited about this agent adapting to account activity and recent conversations to ensure every message is timely and impactful! 

Now that you know what our Account Research Agent can do, it’s time to introduce the Buyer Identification Agent. This is an agent that can identify leads and stakeholders across your accounts that mirror your prior winning patterns. Using data to determine the buyers or buying group that usually works for you, and the accounts that are primed to close, let Salesloft AI Agents give you valuable time back in your day.  Want to learn more and see what’s coming next? Join our Spring Product Launch Webinar on May 13th! Like this post if you’re excited about your sellers getting 12+ hours* back in their week! 

Hey Champions,  Happy April! I’m reporting live from Boston, where the iconic 129th Boston Marathon took place just last week (talk about Champions and a group of people coming together to help each other over the finish line)! 🏃‍♀️🏆 Here’s the latest and greatest happening in the Champions Hub from new members to new releases, and what’s to come in May… 👀 Starting with our newest Champions… Please welcome a few of our most recent members! 👋🏼​@AEllis ​@GavinWolf ​@Lady Soriano ​@KeithRegan ​@HunterNilsen ​@KevinJackson ​@BaileyBurke ​@AliciaLiu ​@ChrisArrow ​@Lucie Heymann ​@Meredith Brandt-Lew  If you’re tagged above, tell us in the comments below one thing you’re excited most about with Salesloft right now!  In case you missed it…Things We Love about Deals Check out our newest program where we’re spotlighting one area of the Salesloft platform that we love. From an overview video, to tutorials, academy trainings, discussions, webinars, and more you’ll definitely want to keep up

We spoke before about utilizing AI agents and how by automating the busy work, we can elevate the human work. In our second video, you’ll get a sneak peek into our new Account Research Agent. We’ve heard from teams that reps can spend upwards of 5 hours per account just doing research. What if there was a way to scan websites, review accounts notes, check news sources, and then serve all that information back to you within the Salesloft platform? 👀 Imagine making every call and writing every email without having to bounce all over the place for the information you need. Feel confident in your prospecting with the Account Research Agent.  Want to learn more and see what’s coming next? Join our Spring Launch on May 13th! Like this post if you’re excited about 👍🏼 👀

Sales innovation is moving fast, and if you're not using AI agents, you're likely falling behind.In this first video of our new series, AI Agents at Your Service, you’ll learn about how Salesloft AI Agents can help elevate the day-to-day work across your entire revenue team by: Automating manual work Prioritizing account-based tasks based on what's most likely to convert, and Guiding your teams on the right actions to take to drive durable revenue outcomes ✨ Want to learn more and see what’s coming next? Join our Spring Product Launch Webinar on May 13th! Like this post if you’re excited about the possibilities of AI for your revenue org 👍🏼 👀

Microsoft is implementing new restrictions on the number of external recipient emails that can be sent from a Microsoft 365 tenant. These changes may impact your team’s workflows within Groove. What's Changing with Microsoft 365 Email Sending? Microsoft is introducing a tenant-wide limit on outbound external email sending. Starting now through May 1, 2025, Microsoft will begin enforcing a cap on the total number of external recipient emails your entire Microsoft 365 organization can send within a rolling 24-hour period.This cap applies to all external email activity—including what’s sent via Groove. Groove is just one input into your total volume. To fully understand your exposure, you’ll need to work with your IT team. Details on the Tenant-Wide Limits Today, Microsoft 365 allows each user to send up to 5,000 emails/day. Groove’s default Flow email throttle is set at 4,500 to leave room for additional activity.Under the new model, Microsoft will cap total outbound email volume based o

Hi Clari Community 👋 We’re making a few minor but meaningful updates to the statuses you’ll see on product feedback ideas submitted here in the community. These changes are designed to better reflect how our Product, Design, and Engineering teams review, prioritize, and implement your ideas behind the scenes.At Clari, your feedback is essential to shaping our product roadmap. Many of our most impactful features and improvements begin as conversations right here in the community. Thank you for your continued partnership, thoughtful suggestions, and collaboration! 🔄 What’s Changing? We’ve fine-tuned our idea status labels to align more closely with our internal product development process. As always, we’re committed to transparency and keeping you in the loop as your ideas move through our internal process. These updates are designed to help us do that better! Here’s a quick summary of what’s new:✅ More clarity at every stage – Updated status names and definitions make it easier to und

Are you a Groove admin looking to level up your expertise? We’re excited to introduce the Groove Admin Certification Path—your go-to learning path for mastering Groove administration and proving your skills with a certification! This learning path is designed to equip Groove admins with the essential skills and practical know-how to confidently configure, manage, and optimize Groove for their organization. 🌟 Why Get Certified?✅ Learn how to set up and manage users, licenses, and workflows efficiently✅ Optimize your org’s use of Groove to drive sales productivity✅ Gain insights into Account-Based Selling and how Groove enhances engagement✅ Troubleshoot and streamline operations with best practices 🔗 Start Learning Today:📚 Learning Path (Courses + Certification Exam): Groove Studio Fundamentals✅ Certification Exam (if you’re already an expert!): Groove Studio Certification Exam 💡 Already know Groove like the back of your hand? You can jump straight to the certification exam—no need t

Hello and welcome all of you who joined our community in February and March! ​@Mary Balabanian ​@Jenna Desiderio ​@Cayce Merrill ​@Daniel Riopelle ​@Brian T Le ​@olga ​@mwashington ​@Vince Chiofolo ​@jlougen ​@Pierce Comeaux ​@Caleb Solomon-McRoy ​@Sharon Fisk ​@Shaima Radwan ​@Alexander Caldwell ​@Jennifer Schweibinz ​@akremlovskyi ​@Anders Gregersen ​@Travis Roth ​@IT Support ​@Madison.Marzilli ​@WilliamMontes ​@Kim Silva ​@Vinesh Kannan ​@Predrag Simonovic ​@Jeff Vester ​@Tim Cooper ​@micah-gem ​@Dylan Parekh ​@Colleen Durocher ​@Ryan Pentecost ​@Brooks Chevaillier ​@Jay Hart ​@Chad Schoolcraft ​@Kevin Drake ​@Ashley Evans ​@Luke Brauer ​@Salma Mohamed ​@Vishakh Venkat ​@Gentaro Oka ​@Lisa Johnson Infoblox ​@Vinothan Arivazhagan ​@Matthew Cimmino ​@Daniel Gotlieb ​@Matthew Hemmer ​@calebjramos ​@Mark Heighway ​@Meghan Santo ​@davidcockrum ​@George Kenning ​@SF Dev ​@Jay Reilly ​@sarah2 ​@Jenny Robinson ​@eceeartan ​@Will Goad ​@Erin Miller ​@Narjiss Erraji Simons ​@slopes ​@Chris Ta

Hey Champions! Happy March! I’m here to share the latest and greatest happening in the Champions Hub from new members to new releases! 💚 Starting with our newest Champions…Please say welcome to a few of our newest members who have joined over the last 2 days! Our community has gained another 200 new Champions over the last month! ​@CarolineForrester ​@Juan CarlosMayagoitia ​@Kent AldrenAndrada ​@Syed Bakhthiyar Bukhari ​@JenineDuffey ​@ZachSpain ​@AidanRobitaille ​@EliCooper ​@CoryWilliams ​@JasonPaisola ​@GillettLangston ​@CraigCrismon ​@CameronBradley ​@JaycieNesbit ​@MatthewHatcher ​@RomanVovk ​@PamelaKotarba ​@AaronMaddox ​@PattyBarrett ​@VanessaFoster-Dotson  If you’re tagged above, tell us in the comments below one thing you’re loving in Salesloft right now!  In case you missed it… Sideline Strategy of the WeekWelcome to our new program where each Wednesday we have an expert talk you through quick tips on how to level-up your game within Salesloft! 📽️⭐️Leveraging Draft with AI